McShitty

An excerpt of the message I sent to McDonalds Corporate Headquarters…I ain’t holding my breath on the response….

This was the worst experience I have ever had in a McDonalds. (Located at 1899 Brock Road in Pickering Ontario.) If I hadn’t already had to forgo the trip to the outlet near my home (being renovated) and didn’t have two 8 year olds looking forward to the trip, I would have walked out as soon as I walked in.

FILTHY.

I witnessed customers leaving, demanding their $ back after seeing the state of the cubicles. I have photographs – it is simply unbelievable. Employees chatting w friends in the lobby instead of working on cleaning up the incredible mess…debris IN THE NEW light-fixtures, poured drinks on the floor swept up instead of being mopped, French fries EVERYWHERE including in the kitchen area and on the floors, employees slipping in the grease behind the cash, employees fingering and TOUCHING the fries going into the fry-holders, newspapers scattered everywhere.

Line-ups in the restaurant that stretch out to the street! Staff that care not a whit about the wait times, w a drive- through with EVEN WORSE throughput than the restaurant.

WHERE is management?

WHERE is the pride that would normally accompany a newly renovated place of employ?

I recognize that this isn’t haute cuisine, its fast food. But when you remove ‘fast’ from the equation, the customers at least deserve ‘clean & friendly’. I have shared the photos of your disgraceful mockery with everyone I know who has kids. We’ll all vote with our wallets, while you try and figure out how to get the wheels back on the Hamburgler Mobile.

You need to visit this outlet, it’s a disgrace, and you should be ashamed you let it get this bad.